Rebath Complaints and Reviews

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1.5
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  • Customers like
    • Acceptable final work1
    • Initial sales presentation1
  • Customers don't like
    • Poor workmanship3
    • Long time to resolve issue3
    • Did not show up for appointment2

  • 1 day ago
  • Repairs
  • Kennewick, Washington
  • 5
  • REVIEW RATING 3/5

What a terrible company to deal with. Our install took more than one day, it's been an on going issue one thing after another for the last two months. Don't waste your money. Call a local contracter that knows what they are doing! Read more

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  • May 07
  • Installers
  • Jacksonville, Florida
  • Shower Installation
  • 61
  • REVIEW RATING 5/5

On 4/19/2015 I was contacted by the next door neighbor of the rental property that we have in Jacksonville, Florida. She contacted me on behalf of the tenants and wanted me to know that there appears to be some sort of leak coming from the master bathroom shower area and it appears to be leaking into the wall in the master bathroom closet and the master bedroom closet and has leaked under the... Read more

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With Official Company Response

  • May 07
  • Repairs
  • Palm Bay, Florida
  • Bathroom Remodeling
  • 1
  • 1
  • 47
  • REVIEW RATING 4/5

ReBath remodeled my bathroom the week of April 21-24, 2015. Within 4 days of job completion, the toilet was overflowing and/or leaking around the seams. I've called repeatedly and was told a repairman would be notified and would contact me, but have never heard from anyone! Again, I was up until midnight last night mopping up leaking water around the base of the toilet. What good is a warranty... Read more

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  • Apr 28
  • Home Construction and Repair
  • Duncan, Oklahoma
  • Bathroom Paint
  • 77
  • REVIEW RATING 4/5

Last year we had rebath come and install two bathrooms and also repaint our bathroom. They offered to install light fixtures if we supplied which we did. I did not anticipate they would get paint on each new light fixture I had them install. The paint job I paid them for does not even cover the old paint, rather than patching a quarter sized hole from the door handle they took the time to... Read more

Was this review helpful? 2 1

  • Apr 27
  • Home Construction and Repair
  • Germantown, Maryland
  • Bathroom Refinishing
  • 86
  • REVIEW RATING 4/5

Went to a home and garden show in January 2015, had signed a contract in February. Wrote a check for over $5,000 for the deposit. Kept calling Rebath of Cypress TX when remodel will start. They said it takes 8 to 10 weeks for the supplies to come in. I must have called them 4 times. Each time they say the supplies were ordered and have not arrived. once arrived will have the installer contact... Read more

Was this review helpful? 1 0

  • Apr 02
  • Home Construction and Repair
  • Comstock Park, Michigan
  • Walk In Shower
  • 119
  • REVIEW RATING 4/5

I had a walk in shower put in in 2007, for a husband who had cancer and they put the door in wrong and it does not close right at the bottom, letting water out sometimes. The caulking is in clear and white. I called in 2012 to see if they would come out and fix it and they want to charge me $75.00 just to come out to see what is wrong. I paid enough in the beginning that I shouldn't have to pay... Read more

Was this review helpful? 1 0

With Official Company Response

  • Mar 17
  • Home Construction and Repair
  • Tunkhannock, Pennsylvania
  • Bathroom Remodeling
  • 3
  • 3
  • 288
  • REVIEW RATING 5/5

Promise the stars in the moon and didnt preform. Andy showed up from rebath who was a PROFECHINAL lier. Heres the deal heres how it works:Andy tells you he could put in a handy capped shower or bath within 2 bisness days. Price averages is about $7000.00 dollars and wants $2000.00 down and then he has ur money and know ur at his mersy. You will get ur *** bathroom next never *** day. This is a... Read more

Was this review helpful? 2 1

  • Mar 02
  • Home Construction and Repair
  • Fort Walton Beach, Florida
  • Bathroom Remodeling
  • 236
  • REVIEW RATING 5/5

Hired Emerald Coast Baths Inc. (Re-Bath of Panama City Beach, Florida and also Re-Bath of Pensacola, FLorida) to remodel two bathrooms. Installed shower doors backwards in hall bath; installed shower doors incorrectly in master bath, which resulted in massive leaking. Re-Bath refused to come back to make the numerous repairs. When they asked for the final payment, I refused. So they sued me... Read more

Was this review helpful? 3 0

  • Feb 18
  • Home Construction and Repair
  • Germantown, Maryland
  • Shower Remodel
  • 1
  • 1
  • 237
  • REVIEW RATING 5/5

I had the displeasure of talking by phone with Lisa Rizzo, Customer Service Manager at the Corporate office, multiple times. To discuss, yet again problems with our second remodeling by REBATH of our tub and shower, a redo. Fought for over a painstaking amount of time with Ms. Rizzo and eventually the CEO of the company. Only to experience a level of pure distaste and a lack of courtesy towards... Read more

Was this review helpful? 6 2

Resolved

  • Dec 13, 2014
  • Installers
  • Denver, Colorado
  • Shower Remodel
  • 2
  • 2
  • 606
  • REVIEW RATING 5/5

Rebath ======= We had a pretty lousy experience with Rebath and do not recommend them at all. We hired them through Home Depot to replace two toilets and redo our shower for $7,880. After they finished the work, we then moved in to paint our bathroom to match. This is when we realized they had taken the silicon caulk and smeared it out up to an inch on the wall and ceiling. This by itself looked... Read more

Was this review helpful? 3 1

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