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1.5 Based on 23 reviews
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  • Customers like
    • Initial sales presentation 2
    • Acceptable final work 1
    • Final looks of the unit 1
  • Customers don't like
    • Long time to resolve issue 4
    • No installation yet 4
    • Poor workmanship 4
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There were things that were not told to us during the sale. Information was omitted that might have changed how we ordered the shower. The corner caddy color will not match the walls. After installation we noticed this and were told this was normal and the best they can do. There is a list of over 56 cleaning products that cannot be used on the walls. No abrasives. If you use one of these it will void the warranty. IF you get a glass doors... Read more

Was this review helpful? 2 0

I ordered a tub and liner and wall surround in April 2016 with a 5-8 week wait time. It is 13 weeks and still no product. The salesman had to remeasure which I suspect is part of the problem. He came to the house about 10 weeks after the order was placed to remeasure and did not say a word, much less offer an explanation. Office staff has been less than helpful, saying they will inquire and call back and failing to do both. Very... Read more

Was this review helpful? 1 0

Mary was nice enough, but no matter how many times I told her that I was disabled, that I did not want a "sit and soak" solution, still, she kept on talking about walk-in baths and baths I couldn't step into. Also, apparently this place doesn't know sliding doors or pocket doors, but instead suggested I put curtains under my sink to cover the plumbing. If I wanted to live in an old trailer park, then I'd live in an old trailer park. ... Read more

Was this review helpful? 2 0

They are very nice on email responses, but horrible on phone. The lady who sends the email replies doesn’t even know she’s the same person who answers the phone “let me see who sent you the email”, uh, it was you. She did not know if floating shelves constitute part of a remodel, most likely because they want you to spend as much money on I’m sure cheap fake cabinets. I don’t even know why I wasted my time thinking about this idea. Most... Read more

Was this review helpful? 1 0

I've had my walks shower about 18 months and the plumbing (behind the wall) is leaking already! Went into basement after a weeklong trip and saw water in the floor. Got on ladder and traced the leak to the cold water side of the installation. Of course they told me it wasn't covered under the Lifetime Warrenty. As an old QC guy that to me means shoddy workmanship and/material. Getting ready to contact the BBB. It's kinda like getting a... Read more

Was this review helpful? 3 0

What a "***" company. The franchise located in Tampa. Sales pitch is great, very high prices though. The real problem is the installers. Hardly wanted to let them in the house. Product isn't anything special, realizing this when I actually saw the installation.

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We have a continuous mold problem along the seams where it's caulked. I've warned ppl about it. Never again would we do business with them. Read more

Was this review helpful? 5 0
  • From mobile
  • Apr 30
  • #839327

Had a rebath contractor come by to give me an estimate. That was almost two months ago....never heard back from him. I will not be using rebath nor will I recommend them to anyone. Albuquerque, New Mexico

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I LIVE IN MICHIGAN AND I WAS CALLING GETTING PRICES ON A SHOWER AND HOW LONG IT WOULD TAKE TO INSTALL IT SO I ENDED UP WITH RE BATH BECAUSE SALES PERSON SAID THEY COULD HAVE IT DONE WITHIN A MONTH AT THE MUST WHAT A LIE THAT WAS IT TOOK 3 MONTHS FROM THE TIME SHE TOOK THE ORDER. THIS IS RENTAL HOME WHERE THE WORK WAS DONE I WAS NOT THERE THE DAY INSTALLED HAPPEN BUT WHEN I DID GO SEE IT THE TUB SPOUT THEY TOOK OFF WAS METAL AND THEY PUT BACK... Read more

Was this review helpful? 4 0

I totally regret doing business with rebath. I, unfortunately, signed a contract with them and have yet to get scheduled for the work to be done, weeks later. They don't return phone calls or emails, the ABSOLUTE WORST. You kind of wonder if they are keeping score or laughing at how pissed off they can make people-- my advice to anyone getting a bath or kitchen remodel DONT use REBATH in Arizona, specifically Sedona. You will regret it. Read more

Was this review helpful? 3 0
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