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1.4 Based on 22 reviews
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  • Customers like
    • Initial sales presentation 2
    • Acceptable final work 1
  • Customers don't like
    • Poor workmanship 4
    • Long time to resolve issue 4
    • No installation yet 3

Mary was nice enough, but no matter how many times I told her that I was disabled, that I did not want a "sit and soak" solution, still, she kept on talking about walk-in baths and baths I couldn't step into. Also, apparently this place doesn't know sliding doors or pocket doors, but instead suggested I put curtains under my sink to cover the plumbing. If I wanted to live in an old trailer park, then I'd live in an old trailer park. ... Read more

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They are very nice on email responses, but horrible on phone. The lady who sends the email replies doesn’t even know she’s the same person who answers the phone “let me see who sent you the email”, uh, it was you. She did not know if floating shelves constitute part of a remodel, most likely because they want you to spend as much money on I’m sure cheap fake cabinets. I don’t even know why I wasted my time thinking about this idea. Most... Read more

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I've had my walks shower about 18 months and the plumbing (behind the wall) is leaking already! Went into basement after a weeklong trip and saw water in the floor. Got on ladder and traced the leak to the cold water side of the installation. Of course they told me it wasn't covered under the Lifetime Warrenty. As an old QC guy that to me means shoddy workmanship and/material. Getting ready to contact the BBB. It's kinda like getting a... Read more

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What a "***" company. The franchise located in Tampa. Sales pitch is great, very high prices though. The real problem is the installers. Hardly wanted to let them in the house. Product isn't anything special, realizing this when I actually saw the installation.

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We have a continuous mold problem along the seams where it's caulked. I've warned ppl about it. Never again would we do business with them. Read more

Was this review helpful? 5 0
  • From mobile
  • Apr 30
  • #839327

Had a rebath contractor come by to give me an estimate. That was almost two months ago....never heard back from him. I will not be using rebath nor will I recommend them to anyone. Albuquerque, New Mexico

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I LIVE IN MICHIGAN AND I WAS CALLING GETTING PRICES ON A SHOWER AND HOW LONG IT WOULD TAKE TO INSTALL IT SO I ENDED UP WITH RE BATH BECAUSE SALES PERSON SAID THEY COULD HAVE IT DONE WITHIN A MONTH AT THE MUST WHAT A LIE THAT WAS IT TOOK 3 MONTHS FROM THE TIME SHE TOOK THE ORDER. THIS IS RENTAL HOME WHERE THE WORK WAS DONE I WAS NOT THERE THE DAY INSTALLED HAPPEN BUT WHEN I DID GO SEE IT THE TUB SPOUT THEY TOOK OFF WAS METAL AND THEY PUT BACK... Read more

Was this review helpful? 4 0

I totally regret doing business with rebath. I, unfortunately, signed a contract with them and have yet to get scheduled for the work to be done, weeks later. They don't return phone calls or emails, the ABSOLUTE WORST. You kind of wonder if they are keeping score or laughing at how pissed off they can make people-- my advice to anyone getting a bath or kitchen remodel DONT use REBATH in Arizona, specifically Sedona. You will regret it. Read more

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  • From mobile
  • Mar 19
  • #813083

Mold keeps growing around the seams. The mold is under neath.

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Used our deposit for 6 months before ordering materials....if you deal with this company you are nuts...continually put us off as far as installation date with excuse that manufacturer was behind in production....talked with manufactured and found that not to be true...3 weeks production time... have filed a complaint with the State of Virginia which now has them under investigation...had to find a reputable contractor to finish our bath... if... Read more

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