Rebath Complaints and Reviews

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  • Customers like
    • Acceptable final work1
    • Initial sales presentation1
    • Not a darn thing1
  • Customers don't like
    • Poor workmanship3
    • Long time to resolve issue3
    • Lack of honesty2

  • Jul 30
  • Installers
  • Birmingham, Alabama
  • Shower Remodel
  • 53
  • REVIEW RATING 4/5

Sales person came out for the presentation, said it would take 2 days and also had it in writing. Place the order May 1,2015 and was told they would call when materials came in. Did not hear from them after calling several times until the week of the fourth of July. When someone finally came to do the work, two days turned weeks. Until today's date 07-30-2015 no one finished the work and also... Read more

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  • Jul 30
  • Repairs
  • Tampa, Florida
  • Rebath Tub
  • 11
  • REVIEW RATING 4/5

Do not buy from them Bought five years ago. Taps leak and just now they don't make the inserts to stop leak .Had to replace all taps and shower head at a cost of 1053.00 dollars. Rebath does not make walkin tub Company called Safety Tubs does. Seems no one is responsible.Told they stopped making gaskets or whatever they are called about 5 years ago. Tub and installation cost over 8000.00 If I... Read more

Was this review helpful? 0 0

  • Jul 17
  • Repairs
  • Mount Clemens, Michigan
  • Rebath Bathroom Remodeling
  • 46
  • REVIEW RATING 4/5

I love my bathroom remodel, but when I call for service on issues I get the run around. They give me a date to show up after clearing my work schedule and then they change it. They are not concerned about their company reputation after they complete the job. I hate companies who make you chase them down. I called back in June and then called them back, we pinned down a date and then they are... Read more

Was this review helpful? 0 0

  • Jul 11
  • Plumbing fixtures
  • Ponchatoula, Louisiana
  • Rebath Tub
  • 112
  • REVIEW RATING 4/5

During the initial sales pitch, the salesperson stressed the point of the tub being so easy to keep clean & that it would "look like new for many years". Found out that was a bunch of bull****! Just use Clorox Clean-Up and you won't have any problems. On the contrary, this tub is a *** to clean and to keep clean. Had to have them come replace the shower head (at no charge of course) and asked... Read more

Was this review helpful? 1 0

  • Jun 29
  • Plumbing fixtures
  • Metairie, Louisiana
  • Shower Tower Installation
  • 118
  • REVIEW RATING 4/5

THEY are AWFUL!-DO NOT USE THIS COMPANY!!! The lies began when the sales lady told me that if I went on line to read reviews, DON'T confuse Baton Rouge with others, the bad reviews were about other Re-Bath. Next they tell you they have to come and "measure" and it takes 8 weeks to make the enclosure. LIARS!! When they screwed up the 1st installation, they told me that "the walls were in stock".... Read more

Was this review helpful? 0 0

  • Jun 08
  • Home Construction and Repair
  • Benton City, Washington
  • Bathroom Remodeling
  • 140
  • REVIEW RATING 4/5

1) Was told that it would take 2 days - did not have a shower or toilet to use until the 5th day (thank goodness for our trailer) and the bathroom still is not done as of 6.8.15. 2) Wrong fan ordered - The electrician got the right one 3) Window placed on outside of siding - we had to redo 4) Corner of panel melted they have to redo will take up to 2 weeks or? 5) trim not done because panel needs... Read more

Was this review helpful? 2 0

  • Jun 06
  • Repairs
  • Quitman, Mississippi
  • Bathroom Remodel
  • 88
  • REVIEW RATING 3/5

To correct part of your system any, she offered you a 10% discount to close on the deal then and there. An incentive technique to save them, and you, both time and money of a return sales call. And the reason for the 3" binder is to instill confidence via testimony from hundreds of other local, satisfied customers. Most homeowners have very little knowledge of the remodel process and products so... Read more

Was this review helpful? 0 0

  • May 21
  • Repairs
  • Kennewick, Washington
  • 111
  • REVIEW RATING 4/5

What a terrible company to deal with. Our install took more than one day, it's been an on going issue one thing after another for the last two months. Don't waste your money. Call a local contracter that knows what they are doing! Read more

Was this review helpful? 1 0

  • May 07
  • Installers
  • Jacksonville, Florida
  • Shower Installation
  • 1
  • 1
  • 196
  • REVIEW RATING 5/5

On 4/19/2015 I was contacted by the next door neighbor of the rental property that we have in Jacksonville, Florida. She contacted me on behalf of the tenants and wanted me to know that there appears to be some sort of leak coming from the master bathroom shower area and it appears to be leaking into the wall in the master bathroom closet and the master bedroom closet and has leaked under the... Read more

Was this review helpful? 7 0

With Official Company Response

  • May 07
  • Repairs
  • Palm Bay, Florida
  • Bathroom Remodeling
  • 1
  • 1
  • 151
  • REVIEW RATING 4/5

ReBath remodeled my bathroom the week of April 21-24, 2015. Within 4 days of job completion, the toilet was overflowing and/or leaking around the seams. I've called repeatedly and was told a repairman would be notified and would contact me, but have never heard from anyone! Again, I was up until midnight last night mopping up leaking water around the base of the toilet. What good is a warranty... Read more

Was this review helpful? 0 1

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