Filter by rating :
filters
My sister is a school teacher who was out on break this past week. She was getting an estimate on remodeling her bathroom. When Rebath talked to her they wanted $8,000 to do the shower with some new wall and a door. She was real excited but I told her to have...
View full review
7 comments
Anonymous
#812151

Sorry Re-Bath....wont be calling you...Hello Angie's List!!! :grin

View more comments
Review
#174869 Review #174869 is a subjective opinion of poster.
Service
Rebath Remodeling
I have an even worst case. I called Home Depot to redo a bathtub area for me and this company, Rebath, came by and showed me what they could do for me and I thought it sounded good. He asked me if I wanted to use Home Depot credit and I said I would use my own...
View full review
7 comments
Anonymous
#603137

100% of these complaints are false. The product is an SSP so nothing can possible go wrong with it. The people who do complain just don't understand what they bought or think they should get it for nothing.

View more comments
Review
#172095 Review #172095 is a subjective opinion of poster.
I do not complain but I wish I had seem this website before getting involved with Rebath or Home Depot. They work for Home Depot and a company interested only in what they can sell and to h@@@ with the customer. They have such a reputation for poor after sale service...
View full review
30 comments
Anonymous
#1705610

I too had a terrible experience with Re-Bath through Home Depot. Yes, HD is only a conduit to Re-Bath.

They finance the job. Re-Bath is the one to complain to and that's a lesson in patience. I agree with Anonymous in that they are a franchised business and it depends on who's running the show. I used the one in Memphis Tn.

and they are the worst. I could have found just about anybody to do the same *** job for half the price & half the time. I spent almost $8500 for 2 bath semi-remodels which included 1 toilet, 1 surround, 1 tub/shower faucet, 1 shower door (small shower only) and, new vinyl tile floors in both bathrooms. What a fiasco!!!

I quit trying to get them to do it right and accepted what they gave me. I still to this day cuss when I walk past the main bathroom and see the imperfections in the floor. I had to actually tell them the screws were sticking up under the tiles, and this went on even with the "second" bathroom floor. It's like they do this all the time.

For some reason it didn't bother them. That's only part of the story. I could go on and on and on. For a job that contracted in Nov.

12th of 2018, started on Feb.11th 2019, and culminated on April 10th of 2019, they should pay me. Totally disrupting.

They should have been in and out in 3 days. Do not use Re-Bath Memphis!!!!!!

View more comments
Review
#170460 Review #170460 is a subjective opinion of poster.
I had Rebath install a new shower for my two years ago and I noticed that the shower pan had developed a dip in it. I called them about it and was informed by the local office that my warranty is only for REBATH products and the shower pan was made by another...
View full review
2 comments
Anonymous
#711501

I though I could go with a national company and feel safe. My liner cracked after five years.

And the wanted a copy of the contract which I had.

Then they told me it would cost $1500 fora or which was not covered. This is a scam

View more comments
Review
#170089 Review #170089 is a subjective opinion of poster.

Rebath Fort Worth refused my three day void contract

I have a woman and her child from Rebath come to my home and I was feeling sorry for them so I signed a contract to have some work done in my bathroom. I asked my son-in-law abouts it and he said that they was too much money I could gets it done by anyone for half. I call them the next day but the man said that no one was there and I would have to call back on Monday. The man that ansewered said that I could not cancel the contractbut I know better and I want my check back. He hung up one me. I called the bank and took care of things. They should not treat people this way.
View full review
2 comments
AnonomyoUS
#123330

JoanCrownover,

This Aimee from Re-Bath. I see that you were concerned about the terms of your initial contract and how it was handled when you chose to cancel.

We understand that a bathroom remodel is a large purchase decision, and we aim to clearly communicate the terms of any service agreement. If you have further concerns about this issue, I invite you to contact me at awilliams [@] ambath.com.

Anonymous
#114670

Send a registered letter. You should not rely on a verbal instruction. It could be they may still sue on the contract.

The buyer may cancel the contract or offer until midnight of the third business day after the day on which the buyer signed the instrument. "Business day" means any calendar day except Sundays and specified holidays.

However, if the contractor has not complied with the foregoing requirements described in bold type, the buyer may cancel the contract or offer at any time until the contractor has complied with those requirements.

A buyer who desires to cancel need not use the form provided by the contractor. In order to cancel, the buyer's notice of cancellation need only be in writing, and need only express the buyer's intent not to be bound by the contract or offer.

The buyer's notice must be sent to the contractor at the address specified in the agreement or the offer. If given by mail, the buyer's notice is effective when it is deposited in the mail, properly addressed, with postage prepaid. The buyer also may cancel by sending a telegram to the contractor's address.

View more comments (1)
Review
#170086 Review #170086 is a subjective opinion of poster.
Requested a quote from Re-bath on a very specific promotion they were doing at a Sams Club store. Could not give me a ballpark quote on the site, so I scheduled an appointment for salesperson to come on my site. Keep in mind I only wanted a quote on a specific...
View full review
11 comments
Anonymous
#974099

I had these guys come out. Same high pressure sales, although they said if they found mold they would remove it.

Nu Bath came too tried high pressure sales but when I insisted they cut to the price they did. Nu Bath wont do mold remission. Its a shame remodel contractors use sales techniques that would shame a used cars salesman.

I have no trust in any contractors because of these methods. No sale guys

View more comments
Review
#169845 Review #169845 is a subjective opinion of poster.
I got liners installed from Re-Bath Systems of Long Island in 2001 with a lifetime warranty. One of these liners has been pulling away from the tub since last year and looks horrible. A service person came out in November of 2008 and basically caulked the drain to try...
View full review
10 comments
Anonymous
#416453

Tommy: Let's think about this for a sec, Ted. Why would somebody put a guarantee on a box? Hmmm, very interesting.

Ted Nelson, Customer: Go on, I'm listening.

Tommy: Here's the way I see it, Ted. Guy puts a fancy guarantee on a box 'cause he wants you to feel all warm and toasty inside.

Ted Nelson, Customer: Yeah, makes a man feel good.

Tommy: 'Course it does. Why shouldn't it? Ya figure you put that little box under your pillow at night, the Guarantee Fairy might come by and leave a quarter, am I right, Ted?

[chuckles until he sees that Ted is not laughing]

Ted Nelson, Customer: [impatiently] What's your point?

Tommy: The point is, how do you know the fairy isn't a crazy glue sniffer? "Building model airplanes" says the little fairy; well, we're not buying it. He sneaks into your house once, that's all it takes. The next thing you know, there's money missing off the dresser, and your daughter's knocked up. I seen it a hundred times.

Ted Nelson, Customer: But why do they put a guarantee on the box?

Tommy: Because they know all they sold ya was a guaranteed piece of ***. That's all it is, isn't it? Hey, if you want me to take a dump in a box and mark it guaranteed, I will. I got spare time. But for now, for your customer's sake, for your daughter's sake, ya might wanna think about buying a quality product from me.

Ted Nelson, Customer: [pause] Okay, I'll buy from you.

View more comments
Review
#158224 Review #158224 is a subjective opinion of poster.
Reason of review
Warranty issue
Discovered Rebath at Puyallup Fair. Had a consultation, paid 50% down payment, didn't get bathtub until almost a year later even though we were told we'd get it in three months. When they finally came to install the bathtub, they asked us to sign the...
View full review
4 comments
Anonymous
#131372

Rebath not only screw its customers but they let the franchisee screw the employees as well. i worked for rebath of central florida, no rebath of mid florida, as the general manager for Richard Sasto, current owner of Rebath of Long Island.

I quit the company 2 1/2 years ago and found out about a month ago I have a $18,000.00 judgement against me for advertising rebath did in the Florida Today, a Scripps publication. I signed the contract as directed by Richard Sasto and now he sold the franchise to the current owners and he stiffed many vendors in the Orlando area for money.

Rich Sasto is the most dishonest person I know and Rebath Corp should be ashamed that he is still a franchise holder in the Great State of New York. All should avoid Rebath of Long Island like a bad virus

View more comments
Review
#147061 Review #147061 is a subjective opinion of poster.
Service
Rebath Customer Care
Write your Review » I recently had an appointment with Rebath of Travis County. The salesman came out to give me an estimate on my bathroom. He stayed at my house for almost three hours and would not leave. He kept pressuring me to sign a contract that night,...
View full review
28 comments
Anonymous
#672553

They were very nice but I could not afford the price they wanted so we went with another company for the new tile on the floor and walls including the bathtub. I talked to them latter and they wanted twice what we got the same Daltile tile installed.

View more comments
Review
#141489 Review #141489 is a subjective opinion of poster.
Loss
$5000
I wanted to cover up my '60s tile on my tub surround and wainscoting only. Very small bathroom. I looked at the Rebath site & found no inkling of a price range anywhere, so I set up an appointment for a free estimate. This huge loud man came into the house and...
View full review
96 comments
Anonymous
#536967

They were a bad experience from start to finish.

View more comments
Review
#137047 Review #137047 is a subjective opinion of poster.
Loss
$6400