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Rebath Customer Care Review

1.0
Details
Had a rebath contractor come by to give me an estimate. That was almost two months ago....never heard back from him. I will not be using rebath nor will I recommend them to anyone. Albuquerque, New Mexico
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Review
#839327 Review #839327 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service
1.0
Details
I LIVE IN MICHIGAN AND I WAS CALLING GETTING PRICES ON A SHOWER AND HOW LONG IT WOULD TAKE TO INSTALL IT SO I ENDED UP WITH RE BATH BECAUSE SALES PERSON SAID THEY COULD HAVE IT DONE WITHIN A MONTH AT THE MUST WHAT A LIE THAT WAS IT TOOK 3 MONTHS FROM THE TIME SHE TOOK...
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Review
#833371 Review #833371 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality
Loss
$2500
Preferred solution
Price reduction
Tags
  • Rebath Unsatisfied Customer

Rebath Customer Care Review from Houston, Texas

1.1
Details
I totally regret doing business with rebath. I, unfortunately, signed a contract with them and have yet to get scheduled for the work to be done, weeks later. They don't return phone calls or emails, the ABSOLUTE WORST. You kind of wonder if they are keeping score or laughing at how pissed off they can make people-- my advice to anyone getting a bath or kitchen remodel DONT use REBATH in Arizona, specifically Sedona. You will regret it.
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Review
#831209 Review #831209 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service

Rebath Remodeling Review

Mold keeps growing around the seams. The mold is under neath.
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Review
#813083 Review #813083 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Bad quality
Used our deposit for 6 months before ordering materials....if you deal with this company you are nuts...continually put us off as far as installation date with excuse that manufacturer was behind in production....talked with manufactured and found that not to be...
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Review
#795104 Review #795104 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Poor customer service

Contract means nothing to these people | ReBath review from Jacksonville, Florida

1.0
Details
They took my deposit in October and never scheduled the remodel. Came back to me in December and said they made an error and it will now cost 1200 more to do the job. I advised them to perform as contracted. They said no. They would give my money back, but only if I sign a document releasing them from their contract. I said no and they will not return my money or do the work. Total waste of time!!!!
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Review
#790322 Review #790322 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Poor customer service
We originally contacted Rebath in October of 2015 to redo our bathroom. The salesman came out and looked at our small, full bath. He said the redo would be not problem, that it should be done by Thanksgiving and the new tile could be placed directly over our existing...
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Review
#782685 Review #782685 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Poor customer service

Rebath Remodeling Review

We had 2 bathrooms redone by Rebath. The work was very shoddy. The floors had to be replaced in less than a year. The paint job is a mess. The shower/tub is impossible to get clean using the recommended liquid cleaners. The bath tub spout was leaking after 2 years. We ended up replacing it ourselves because the part was always on back order. Do NOT use this company!!
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Review
#779267 Review #779267 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Bad quality

Rebath Review

Never again will we purchase from rebath. Constantly has mold growing around the seams. Hubby redid it and it's back again.
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Review
#778057 Review #778057 is a subjective opinion of poster.
Reason of review
Bad quality
The worst decision. I have ever having Bath Fitter. Terrible job on my shower
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1 comment
Anonymous
#1132012

Mold repeats the cycle almost every 3 to 4 years even with maintaining the bathrooms. The nature of the beast....MOLD!

We had two bathrooms done going on 10 years now and if we would have done our homework we more than likely would have never gotten involved with ReBath.

I was told by the service guy on the last visit that if we were maintaining the cleaning that we would not be seeing ANY mold in either bathroom.

All I have to say is BS!! He even said there was a residue on the shower basin! WTF!! There is no residue it was cleaned the day before and wiped out this morning before he arrived after showering this morning.

The service guy was very rude and did a terrible job. I wish they would provide the caulk so we can update if needed. Then I would not have to deal with this very rude individual. Maybe he had not had his coffee for the day!

In my opinion when you spend almost what it cost to send a kid to college for two bathrooms that you should stand behind your product.

Maybe the real issue is that the mold is behind the walls and will continue to grow regardless of how much you maintain and clean! Ticked Off and totally insulted!

Review
#771271 Review #771271 is a subjective opinion of poster.
Reason of review
Bad quality