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called them about doing my bathroom, it is my bathroom not my wife she has her own bath. Well the girl there said my wife would have to be there. I told her it is my bath am paying for it my wife had hers done already. It didn't matter to her my wife had to be there,...
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#1248045
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I had my master bathroom remodeled about 4 years ago. Rebath was located in Jonesboro, AR. Sales person came and everything was explained. We agreed to the service, but we did state that the worked seemed too high. They came in an reasonable time frame. There were two...
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2.8
I liked
  • Crew was polite and did a good job keeped work area clean
  • Initial sales presentation
  • Younger installer he seemed professional
I didn't like
  • Manager attitude
  • Poor workmanship
  • Shower door not installed properly
#1230209
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I previously posted a complaint concerning my dealings with ReBath of Clifton Park, New York. There were problems with unfulfilled assurances made by the sales staff, as well as damage to my property during installation. Subsequently, representatives from ReBath have...
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5.0
I liked
  • Drain is ok
  • Install was quick and professional
  • Acceptable final work
#1224706
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Had them install their bath/shower system. It is okay but seams were not cleaned very well. Rest of fixtures we purchased and they installed. Joints are wide, sink faucet not lined up with hole in top so rod for drain does not work, dry wall seam still needed work...
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2.0
I didn't like
  • Quality of finishes not professional
#1206797
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My father is in his 80’s. He went to Home Depot to get a bathroom shower enclosure. They sent out RE-Bath who quoted him $15,0000.00. He wrote a check for the full amount and signed the contract thinking he was getting a complete bath room. When I found out what he did...
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1.0
#1191168
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Rebath - Horrible experience with bathroom remodel

Don't use these guys in Colorado Springs! Charged $12k for a poor quality tub/tile replacement (about $5k job), finished 1 month late, mgr came out and offered to fix for MORE $$! Total rip-off, through Home Depot in home services. Live & learn, wish I would have checked online before,, now I see it's their standard As one person said "just don't do it"!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Service Scheduling
#1180871
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Rebath - Property Damage/Personal Injury; Materials Problem; No Customer Service
Rebath - Property Damage/Personal Injury; Materials Problem; No Customer Service
Copper water supply lines promised by the salesman at his sales pitch were not installed. Since it took over two months to get the job started, I had to settle for non-metallic tubing rather than wait any longer. The demolition process employed caused immediate damage...
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1.2
I liked
  • Appearance of product installed
  • Courtesy and professional attitude of installers
I didn't like
  • Attitude of sales manager and his lack of cooperation
  • Problem with movement in shower base
  • Apparent lack of adequate due dilligence during entire process
#1180397
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Rebath - Nightmare

Do not use them. Just don't do it.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Service Scheduling
#1176474
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Went to home depot, saw a nice display of a re-bath shower system with seat, sliding glass doors, nice fixtures, floor to ceiling acrylic, ceiling top acrylic. The acrylic was 12x12 tile with color of choice as well as for seat and shower base. To R&R existing tub,...
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Anonymous
Happy

Same as my experience in Dallas

#1147993
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The installer finished my 87 year old mothers bath in such a hurry the toilet leaked the shut off valve leaked under the sink then we where left with a curtain rod that didn't work it took them 3 days to come back and fix the toilet leak never fixed the leak under the...
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1.5
I didn't like
  • Long time to resolve issue
#1137086
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