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2.3
Details
There were things that were not told to us during the sale. Information was omitted that might have changed how we ordered the shower. The corner caddy color will not match the walls. After installation we noticed this and were told this was normal and the best they...
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1 comment
Anonymous
#1185648

Did you pay with a credit card? If so contact them and protest the charges.

ID
#883135 Review #883135 is a subjective opinion of poster.
Location
Magnolia, Texas
Service
Rebath Shower Installation
Pros
  • Final looks of the unit
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.7
Details
Whatever you do don't pay Rebath in full prior to installation. I kept calling them for weeks and telling them that I was sure that if I had not paid, they would have come back and done our job. I think that if I was going to hand them half of the money for the job,...
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3 comments
Anonymous
#1108947

It is a scam and terrible investment for your home. Although the product itself is not that bad, it is the installation and sale that make this company a joke.

The prices are marked up beyond belief. A tub only cost the company around $400 and the simple white wall is only $200. If you buy a valve and trim kit they charge over $900. It only cost around $150 from any supply house.

Seriously they charge $250 for a $40 grab bar. And anchoring it into studs, yeah right. They use those cheap plastic anchors. The walls are held up with spray glue and a little special stuff they called butyl.

Good product but wrong application. They all eventually come loose, and they might come back and pump a bunch of adhesive behind the wall and try to restick it. The more you pay the more the salesman makes. They will sell you a $4000 bathroom and turn around the next day and sell the exact same thing for $2800.

If you do not sign a contract the day of the sales pitch they say you won't get this "great deal" again. Not true, if you don't sign they will keep calling and eventually give you almost $2000 off.

They call it a rehash. They constantly call people at the end of the year to get more $ on their books.

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ID
#712382 Review #712382 is a subjective opinion of poster.
Location
Jacksonville, Florida
Reason of review
Poor customer service
2.3
Details
Rebath ======= We had a pretty lousy experience with Rebath and do not recommend them at all. We hired them through Home Depot to replace two toilets and redo our shower for $7,880. After they finished the work, we then moved in to paint our bathroom to match. This is...
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3 comments
Anonymous
#915397

Sounds like a whinny customer or competitor. You people should get your big girl panties on

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Resolved
ID
#569465 Review #569465 is a subjective opinion of poster.
Location
Denver, Colorado
Pros
  • Final workers work
  • Final work is acceptable
Cons
  • Need regional mgr for resolution
  • Took six visits to resolve
  • Not showing up for an appointment
Reason of review
Poor customer service
Preferred solution
mostly just educating others so they avoid this company

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