Anchorage, Alaska
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Not resolved

Good Morning,

Related: Rebath Bathroom Remodeling Review from Wichita Falls, Texas

I have made several attempts to get the floor in my bathroom that re-bath repalced fixed or replaced due to peeling or some sort of damage. Re-Bath re-modeled my bathroom in March 2016, after all was said and done I noticed what looked like spakle left to dry on the floor. When tried to clean it up found nthat it was a couple of small peel holes and one a little smaller than a dime that is divited in the floor. I emailed re-Bath, sent pictures, they came out and sent someone from a flooring company out, the out come was that someone punctured the floor and has since ignored my emails. The last email I sent to Matthew Krug, Anchorage Re-Bath, was on July 25, 2016 asking if Re-Bath was going to fix the flooring in the bathroom and have not heard from them since. When going to the show room, my husband and I just get the run-a-round, i.e. no-one is available to help us. The damage was not done by us (the homeowner)and I feel re-Bath should honor the warranty and fix or replace the floor or refund a portion of what we paid to have the floor replaced.

Tami Stoutenburgh

tami.stoutenburgh@gmail.com

907-345-8215

Review #893947 is a subjective opinion of a user.

1.6
Turnaround Time
Price Affordability
Service Scheduling
Website
Discounts and Special Offers
Diversity of Products or Services
Value for money
Advertised vs Delivered
PRODUCT OR SERVICE Rebath Bathroom Remodeling
Reason of Review / Monetary Loss Warranty issue / Not specified
Preferred solution Would like the floor replaced or fixed properly, better customer service and a partial refund for the flooring

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