The main reason I went with re-bath was they promised me no stress.At the time I was having some serious health problems so thought even though they were very expensive it would be worth it.Boy was I wrong,it was a terrible nightmare.No one was honest and they promised...
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Review
#1251310 Review #1251310 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Bad quality
5.0
Details
I previously posted a complaint concerning my dealings with ReBath of Clifton Park, New York. There were problems with unfulfilled assurances made by the sales staff, as well as damage to my property during installation. Subsequently, representatives from ReBath have...
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Review
#1224706 Review #1224706 is a subjective opinion of poster.
Service
Rebath Remodeling
Pros
  • Quality of the work performed
  • Install was quick and professional
  • Crew was polite and did a good job keeped work area clean
Reason of review
Good customer service

Contract means nothing to these people | ReBath in Jacksonville, Florida

1.0
Details
They took my deposit in October and never scheduled the remodel. Came back to me in December and said they made an error and it will now cost 1200 more to do the job. I advised them to perform as contracted. They said no. They would give my money back, but only if I sign a document releasing them from their contract. I said no and they will not return my money or do the work. Total waste of time!!!!
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Review
#790322 Review #790322 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Poor customer service
We originally contacted Rebath in October of 2015 to redo our bathroom. The salesman came out and looked at our small, full bath. He said the redo would be not problem, that it should be done by Thanksgiving and the new tile could be placed directly over our existing...
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Review
#782685 Review #782685 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Poor customer service
1.0
Details

Update by user Nov 17, 2015

The latest in the Rebath scam is....We received a registered letter stating that they would return our money, all except $1200. For WHAT?

They never stepped foot in this house after selling it to us.

What did they do but be rude and unaccomidating? I think next is...

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1 comment
Anonymous
#1068461

It's a franchise just file a complaint t with the Texas attorney general. They will shake their tree

Review
#728398 Review #728398 is a subjective opinion of poster.
Service
Rebath Remodeling
Pros
  • Initial sales presentation
Cons
  • Lack of honesty
  • Price is to high for the little bit of remodeling received
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Full refund
Tags
  • Rebath Unsatisfied Customer
  • Bathroom Remodel Not Rebath
  • Disgusted With Rebath
  • Bathtub Remodel
Used our deposit for 6 months before ordering materials....if you deal with this company you are nuts...continually put us off as far as installation date with excuse that manufacturer was behind in production....talked with manufactured and found that not to be...
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Review
#795104 Review #795104 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Poor customer service

ALL ABOUT THE *** SCAM REBATH WILL *** YOU THEY WILL CALL U TOMARROW WITH MORE BULL ***!!!!

Promise the stars in the moon and didnt preform. Andy showed up from rebath who was a PROFECHINAL lier. Heres the deal heres how it works:Andy tells you he could put in a handy capped shower or bath within 2 bisness days. Price averages is about $7000.00 dollars and wants $2000.00 down and then he has ur money and know ur at his mersy. You will get ur *** bathroom next never *** day. This is a fraud and this a scam. Contact better bisness burall. SCAMM!!! SCAMM !!!!!SCAMM SCAMM SCAMM SCAM SCAMM SCAM SCAM SCAM SCAM SCAMMMMMM
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3 comments
Anonymous
#963263

Customers just hear what they want to hear. They get their wishful thinking confused with reality.

Even when it is all written down, they want to argue that the salesman said something different. Tell them to man up and take responsibility for their decisions.

Anonymous
#963375
@Highwater

If you don't know what your talking about don't comment....

Quest
Re-Bath Response
#960260

I am sorry you were dissatisfied with your experience. We value your feedback and I would like to invite you to reach out to our Corporate Customer Service Representative at 1-800-426-4573 so we can hear more details about your experience.

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With Official Company Response
Review
#609689 Review #609689 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Poor customer service
1.0
Details
I signed a contract with ReBath Jacksonville, FL in mid-June 2015. I gave them a $14,000 (more than 1/2 the estimate) deposit. It is now September 5, 2015 and I have seen nothing. They have sent 2 separate individuals to measure my existing bath on 2 separate...
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Review
#694800 Review #694800 is a subjective opinion of poster.
Service
Rebath Remodeling
Cons
  • No installation yet
Reason of review
Poor customer service
Loss
$14000
Preferred solution
Full refund
Rebath was contracted to do a bathtub job to the tune of $5000 for my mom after my dad passed. They kept delaying the project and not returning phone calls. Almost 1 yr later my mom had enough and went down to the store in Roanoke, VA demanding that she get her money...
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Review
#688168 Review #688168 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Fradulent business practices
Loss
$5000
Preferred solution
Full refund
5.0
Details
Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the installation. My wife and I purchased an entire remodel from them 4 years ago and could not be happier. From the salesman to the installer they conducted...
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3 comments
Anonymous
#1243769

How much did you pay

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Review
#705658 Review #705658 is a subjective opinion of poster.
Service
Rebath Remodeling
Reason of review
Good quality