1.8
Details
Warranty is not a priority - ReBath
Warranty is not a priority - ReBath
Shower was installed in May 2018. The wall-to-floor seal around the shower floor started separating in Feb 2019 and progressively got worse. The floor/pan creaks when stepped on. I called in May 2019 for warranty information and was told that they do not service the...
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Review
#1597176 Review #1597176 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Acceptable final work
  • No problem scheduling an estimate
Cons
  • Long time to resolve issue
  • Problem with movement in shower base
Reason of review
Warranty issue
Loss
$9000
Preferred solution
Let the company propose a solution
Tags
  • seal leaks
  • Shower Floor
  • Shower Remodel
1.9
Details
Total mess, very unprofessional - ReBath
Total mess, very unprofessional - ReBath
Total mess, very unprofessional - ReBath
Total mess, very unprofessional - ReBath
Total mess, very unprofessional - ReBath
Total mess, very unprofessional - ReBath
Total mess, very unprofessional - ReBath
Total mess, very unprofessional - ReBath
Total mess, very unprofessional - ReBath
Total mess, very unprofessional - ReBath
We told the salesman when we were talked into the the wall coverings because we could not aford their tile price that this is a older house and that shower area probably isn't square. No problem he said, we are tearing it all out and redoing it everything down to the...
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2 comments
HelpCenter_PissedConsumer
#1690791
On Behalf of Pissed Consumer Help Center

Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath customer service, you can call (800) 216-8256 or fill in the online form on their website. You can read more details and answers in the article "Re-Bath Top Questions"
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Featured
Review
#1402183 Review #1402183 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality

Sorry work | ReBath in Dothan, Alabama

1.0
Details
Sorry work - ReBath
This is Chris Fountain Southeast Masonry Inc 1388 Joel lane Florala Alabama , I've been really bad have leaking shower that's cause meldew & mold & health issues with my wife & kids , from dothan Alabama offc of rebath , do use them or be done same way ,it's a scam pay big money for life time shower to only know what really getting at the end ,
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Review
#1396228 Review #1396228 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality
1.2
Details
Property Damage/Personal Injury; Materials Problem; No Customer Service - ReBath
Property Damage/Personal Injury; Materials Problem; No Customer Service - ReBath
During the sales pitch, I was assured that the shower base would be imbedded in a substance that would keep it solid. However, that's not the case. It feels "spongy" underfoot. The sales manager who originated the deal was first informed verbally, and then in writing...
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1 comment
William B
#1598564

The salesman promised alot with us as well. One was our tile floor would not get damaged.

This was my wife's biggest concearn and the fact we were lied to about the moisture behind our wall that was not there. Well tiles were broke but it was the installers fault.

So it is their installers fault for how the shower wall covering turned out then. Looks like a weekend warrior did this project.

Review
#1180397 Review #1180397 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Appearance of product installed
  • Courtesy and professional attitude of installers
Cons
  • Problem with movement in shower base
  • Attitude of sales manager and his lack of cooperation
  • Damage to property due to demolition method employed
Reason of review
Poor customer service
Preferred solution
Replace damaged fixtures; correct problem with shower base; compensate my wife for exp0eriencing personal injury
Tags
  • Rebath Unsatisfied Customer