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Horrible install | ReBath

1.1
Details
We are still under warranty and need to have the rebath replaced. The soap dish fell off, the hold bar has rust coming down from the wrong screw, the bottom of the tub has these so called non slip stickers and not only that but the glass isn't safety glass and is far too thin. It is 1/8 and not tempered. After the job was done the guy told me to be careful of the glass because if you fell through you could be cut badly. I have been calling you people for years now and no response back. You went through the pembroke, Massachusetts store. Bruce and denise gorham 300 ocean St. Marshfield, Massachusetts 781 837 4796
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Review
#1685733 Review #1685733 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Initial sales presentation
Cons
  • Poor workmanship
  • Quality of finishes not professional
  • Long time to resolve issue
Reason of review
Warranty issue
Loss
$7
Preferred solution
Let the company propose a solution
Tags
  • incompetent
  • Shower Floor
  • Shower Remodel
1.0
Details
I'm having a new shower installed in the master bathroom. Work was scheduled and deposits were paid on Sept. 14, 2018, today is Jan. 2, 2019. We were told it would be installed the week after Thanksgiving which was 12 weeks. Nope!! After much complaining on my part...
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Review
#1439278 Review #1439278 is a subjective opinion of poster.
Service
Rebath Shower Installation
Cons
  • Customer service and damage done
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Sorry work | ReBath in Dothan, Alabama

1.0
Details
Sorry work - ReBath
This is Chris Fountain Southeast Masonry Inc 1388 Joel lane Florala Alabama , I've been really bad have leaking shower that's cause meldew & mold & health issues with my wife & kids , from dothan Alabama offc of rebath , do use them or be done same way ,it's a scam pay big money for life time shower to only know what really getting at the end ,
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Review
#1396228 Review #1396228 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality
1.2
Details
Property Damage/Personal Injury; Materials Problem; No Customer Service - ReBath
Property Damage/Personal Injury; Materials Problem; No Customer Service - ReBath
During the sales pitch, I was assured that the shower base would be imbedded in a substance that would keep it solid. However, that's not the case. It feels "spongy" underfoot. The sales manager who originated the deal was first informed verbally, and then in writing...
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1 comment
William B
#1598564

The salesman promised alot with us as well. One was our tile floor would not get damaged.

This was my wife's biggest concearn and the fact we were lied to about the moisture behind our wall that was not there. Well tiles were broke but it was the installers fault.

So it is their installers fault for how the shower wall covering turned out then. Looks like a weekend warrior did this project.

Review
#1180397 Review #1180397 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Appearance of product installed
  • Courtesy and professional attitude of installers
Cons
  • Attitude of sales manager and his lack of cooperation
  • Damage to property due to demolition method employed
  • Subsequent personal injury resulting from demolition damage
Reason of review
Poor customer service
Preferred solution
Replace damaged fixtures; correct problem with shower base; compensate my wife for exp0eriencing personal injury
Tags
  • Rebath Unsatisfied Customer
1.0
Details
They came and started tearing my shower apart leaving a mess, said they had to go to home depo to get some materal and came back in two hours hanging around outsid talking on the phone for about 15 minutes and when I approached them theh had the wrong panels again and...
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Review
#1062780 Review #1062780 is a subjective opinion of poster.
Service
Rebath Shower Installation
Cons
  • Very very bad experience
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1000
Preferred solution
Full refund
Tags
  • Rip-Off
1.0
Details
Rebath u guys should be ashamed of urselfs. Sloppy sloppy work sloppy representatives. 13 grand haha u guys are crooks. Terrible. Home Depot needs to drop u and get another company ur negligent not reputable. Everybody beware stay clear. Shame on you REBATH !!!! And...
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2 comments
Anonymous
#1300217

And did I mention I have water in my basement never had water laying around till rebath was here. I also contacted Home Depot with this complaint.

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Review
#1018321 Review #1018321 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality
1.0
Details
I LIVE IN MICHIGAN AND I WAS CALLING GETTING PRICES ON A SHOWER AND HOW LONG IT WOULD TAKE TO INSTALL IT SO I ENDED UP WITH RE BATH BECAUSE SALES PERSON SAID THEY COULD HAVE IT DONE WITHIN A MONTH AT THE MUST WHAT A LIE THAT WAS IT TOOK 3 MONTHS FROM THE TIME SHE TOOK...
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Review
#833371 Review #833371 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality
Loss
$2500
Preferred solution
Price reduction
Tags
  • Rebath Unsatisfied Customer