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New Reviewer

Total mess, very unprofessional

ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
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3 comments
#2142742

will not give me refund after one week me paying deposit

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ID
#1402183 Review #1402183 is a subjective opinion of poster.
Location
Cleveland, Ohio
Reason of review
Bad quality

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Verified Reviewer
New Reviewer

Dissatisfied customer

ReBath - Dissatisfied customer
ReBath - Dissatisfied customer
Original review updated by user May 20, 2022
Representative that came to wasn't completely upfront with his information. He told us that water resistant wallboard behind the shower panels, plywood was used. I explained to the rep I didn't want shower doors and would use a shower curtain instead. When the shower was installed no shower curtain rod was installed and the installer told me ReBath doesn't have shower curtain rods, the rep never told me that. The fixtures used were a good brand name but look like bottom of the line fixtures. The rep never showed us what was available for fixtures. The product installed was way overpriced. Al

User's recommendation: Would not recommend ReBath.

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ID
#3593644 Review #3593644 is a subjective opinion of poster.
Location
Troy, Michigan
Cons
  • Way over-priced
  • Expensive
  • Very very bad experience
Loss
$54
Preferred solution
Let the company propose a solution

Lifetime Warranty

Had a new shower put in ( tube,shower taken out ) about 10-12 years ago ( Elpaso,Tx. ) the water on off fixture was leaking I called and no questions asked ordered new part and had it sent right to me,when it came in I called them back and within 2 days 2 young men I can not recall their names put the new part in at no charge,mine you 10-12 years later so their lifetime warranty they stand behind it ,Thanks Again Rebath Elpaso,Tx.
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ID
#3559348 Review #3559348 is a subjective opinion of poster.
Location
El Paso, Texas

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New Reviewer

Poor service, price gouging

It took almost 3 months from start to finish. At first, they measured incorrectly. Then, the design was discontinued and they never told me. They wanted to charge me 50% for a new design. Finally, they paid for the new products, and completed the installation. I had to file a complaint with BBB to even get them to schedule work.

User's recommendation: Stay away from ReBath!

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ID
#3555410 Review #3555410 is a subjective opinion of poster.
Location
Sycamore, Ohio
Pros
  • Installer was very professional
Cons
  • Poor customer service
  • Ridiculously high price quote without any details
  • Expensive
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

ReBath does not have "time" for Customer Service or quality work

ReBath was my worst remodel experience in 30years. Placed a full bath remodel order with ReBath on September 01, 2021, with two key understandings: 1. The remodel would be complete and ready for family holiday vacation in November 2021, and 2. The service quality level...
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ID
#3481694 Review #3481694 is a subjective opinion of poster.
Location
Panama City Beach, Florida
Pros
  • Initial sales presentation
Loss
$7203
Preferred solution
Reimbursement of my error-correction costs, a written acknowledgement of issues, delays, inconvenience and costs, and most importantly an apology for the horrible treatment and lack of customer service.
New Reviewer

NOT HAPPY

I have never been so unhappy with an installation. Drywall person has to come out three times and because of that the painter could not come and when they did paint the bathroom the wrong color painted twice. And the plumber then had to come out 3 times, and I am still waiting for the to put my sink back in. Then I am still waiting for the shower to be sealed. I would not recommend this company to anyone. No communication, no callbacks, nothing. I was told I would get a discount, but I doubt they will so not sure what I will do ynet, but I am so upset about this whole install
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ID
#3478875 Review #3478875 is a subjective opinion of poster.
Location
Eugene, Oregon
Loss
$2000
Preferred solution
Price reduction
New Reviewer

Either an ignorant salesman or a liar

I live in a mobile home. Your salesman said that a mobile homes plumbing could not be modified. I new he was wrong as I have modified this type of plumbing. It is just plumbing nothing special. It was obvious your salesman was not interested in doing busness with me...
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ID
#3448562 Review #3448562 is a subjective opinion of poster.
Location
Nampa, Idaho
Cons
  • Are either liars or just ignorant
Preferred solution
Apology

Cancelled Appointment and WAY---Over-Priced!!

Made an appointment over 3-weeks ago to have someone come and give me a quote to remove old tub/shower and replace with new standup shower. 1st appointment was cancelled and another made for a week later 03/24/2022 was made. The young man doing the estimate showed up...
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1 comment
#2174962

Have had both of our bathrooms redone by Re-bath and have to say they did a really good job. One bath converted from a tub to a walk in shower and the other to a beautiful glass shower.

They took responsibility of having a wall cut and plumbing move to accommodate a half glass wall.

I'm pleased with the Safety features for both showers and the vanities are quite nice. Highly recommend.

Featured
ID
#3434412 Review #3434412 is a subjective opinion of poster.
Cons
  • Way over-priced
New Reviewer

Had one put in