ReBath Reviews

Show reviews that mention
bathroom shower job money tub service home depot home bath people
Filter review
Most helpful review
New Reviewer
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
View full review
View full review
2 comments
#1690791
On Behalf of Pissed Consumer Help Center

Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath customer service, you can call (800) 216-8256 or fill in the online form on their website. You can read more details and answers in the article "Re-Bath Top Questions"
View more comments
Featured
ID
#1402183 Review #1402183 is a subjective opinion of poster.
Location
Cleveland, Ohio
Service
Rebath Shower Installation
Reason of review
Bad quality
New Reviewer

Make an appointment hmm

Appointment For a price estimate on shower installation. What are you looking for? This is dediculous.
View full review
ID
#3060993 Review #3060993 is a subjective opinion of poster.
Location
Port Allen, Louisiana
I asked them to come quote me a new shower install in 2 bathrooms. I only needed the shower done because I already remodled the rest of the bathrooms myself. I was told that them only doing a shower was no problem and would cost alot less. They explained that just a...
View full review
View full review
ID
#3023129 Review #3023129 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

POOR CUSTOMER SERVICE

I have been trying to reach someone about a problem with our shower door I have called emailed to no response. Do not have your bathroom remodeling done by ReBath they are not reliable to honor their warranty when you find a problem.
View full review
ID
#2982424 Review #2982424 is a subjective opinion of poster.
Location
Bethlehem, Pennsylvania
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Nov 12, 2021

Company fixed the issue and I have been provided with full refund. After consulting with a friend who knows about renovation work, I cancelled my order. After a few weeks reBath not following through with Lowes, I was finally refunded..

Original review posted by user Oct 12, 2021
I looked into ReBath through Lowes to redo my bathroom. The sales person was very nice, professional and happy to help. She did all the measurements and then sat down to help design my new bathroom. There were very few options, all were some type of composite plastic....
View full review
View full review
Resolved
ID
#2964134 Review #2964134 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Pros
  • Low mantainence
  • Easy
Cons
  • Cookie cutter
  • Not a lot of options
  • Poor customer service
Preferred solution
Full refund
New Reviewer
ReBath - They're refused do the job
Lowe's suggested this company ( Re-bath in Reno NV ). We wanted to do some renovation for our bathroom and we already have the tiles and we already choose the sliding door and the Vanity stuff from Lowe's Carson City, NV. The Re-bath guy Jeff came over to check and we...
View full review
View full review
ID
#2920595 Review #2920595 is a subjective opinion of poster.
Cons
  • Very very bad experience
Preferred solution
Apology
New Reviewer

I really like them

i just want to say that i would not call anyone else to redo my bathroom.......james mitchell was the one who came and show me what could be done.......he was so nice and followed up on what had been done......the young men who came to do the job was outstanding.....they were clean and fast and so polite....i would recommend the rebath co. to everyone

User's recommendation: use them.

View full review
ID
#2920043 Review #2920043 is a subjective opinion of poster.

Walls

There are ants coming in and out of the bottom of the wall and the wood in that area is turning brown from the water.

User's recommendation: When you use this company,watch them and make sure that anything that they install is being installed correctly.

View full review
ID
#2918973 Review #2918973 is a subjective opinion of poster.
New Reviewer

Warranty not honored/substandard work

ReBath - Warranty not honored/substandard work
ReBath - Warranty not honored/substandard work
ReBath - Warranty not honored/substandard work
ReBath - Warranty not honored/substandard work
ReBath - Warranty not honored/substandard work
Rebath refused to honor their warranty. Their contractor installed shower fixture wrong and it destroyed my floor, subfloor resulting in substantial damage and loss. The materials used in the remodel did not hold up covering peels off!!! Their special grout failed. No customer service. Worst company ever. Do not use!!!

User's recommendation: Stear clear! Do not use. Big tip off!

View full review
ID
#2819486 Review #2819486 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Pros
  • Appearance of product installed
Cons
  • Apparent lack of adequate due dilligence during entire process
Loss
$6000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Biggest mistake in remodeling I have EVER made.

My small bath remodel was to take between one week and ten days. After 8 unbearable weeks of debris mess, caustic materials used, paint that peeled off the walls like rubber, spills of unknown fluids on the floor, unauthorized withdrawal of funds from my bank account, improper installation of electrical and plumbing, damage to new vanity I purchased upon their request and I have yet to use my shower. Two items had to be eliminated from the contact because they could not figure out how to install two small doors! Everything they did had to be redone. It has been a year and the CSL B has been informed. I am a disabled senior who only wanted a safe shower. plumbing

User's recommendation: NEVER.

View full review
ID
#2705017 Review #2705017 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Cons
  • Damage to property due to demolition method employed
  • Long time to resolve issue
Loss
$18
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No Customer Support

Update by user May 06, 2021

The local ReBath company never returned my call or contacted me as they said they would. ReBath's corporate office contacted me, I believe because of the compliant that I filed.

They explained to me that because they didn't know what shower door was supplied by the their sub contractor they would not know what seal to send me. I found that it's a generic seal and I purchased one at Lowes, just had to cut down the length.

Original review posted by user Apr 06, 2021
The bottom seal of my shower door is torn. I've called ReBath three times in over a five week period. I've even offered to purchase this seal from them and have it mailed to me. I've gotten many excuses but so far no seal. First I was told that my installer was a sub contractor of ReBath and is no longer with the company. I had to email my original contract to ReBath because they say I'm not in their system. That was done and I was told that a person would be contacting me. That was over a week ago, and still no contact from ReBath. I've gone to Lowes and purchased a seal. ReBath will have a salesman at your door the next day to sell you their product, but your forgotten after that.

User's recommendation: Hope that you don't need follow up service.

View full review
ID
#2491220 Review #2491220 is a subjective opinion of poster.
Service
Rebath Customer Care
Cons
  • Long time to resolve issue
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

DO NOT USE REBATH! They do not keep scheduled installation dates with you nor do they even return phone calls to let you know what is going on!

We signed a contract Sept. 2020. Suppose to have 2 baths done. Showed up Jan. 2021, 4 months later, did 1 shower minus shower door. Told me they'd return 2 weeks later with door and also do 2nd bathroom. 2 months later they still have not returned, but they have scheduled appointments to do the work and been NO SHOWS 3 TIMES! DO NOT USE!

User's recommendation: AVOID.

View full review
3 comments
#2012486

The same think happened to us. 5 months wait to get started.

The salesman said the shower would be a solid piece and it is not. The guys doing the work are very friendly and explained what they were doing.

#2009840

Thanks, I will not use them.

#2064542
@PissedConsumer2009840

I just had Re-Bath come in to give me an extremely high estimate on a bath remodel. Thank goodness I have read these.

I WILL NOT USE THEM!! Thank you.

View more comments (2)
ID
#2485283 Review #2485283 is a subjective opinion of poster.
Location
Harrison, Ohio
Pros
  • Lifetime warranty
  • No problem scheduling an estimate
Preferred solution
I would like the installers to show up when I am told they will. I would like the shower that still isn’t finished 2 months later finished ASAP. The 2nd bath done. I would like a reduction in my bill and upgrades to faucet and shower in 2nd bathroom

Estimate to install a bath tub

StsyWe made an appointment with Lowes for get installed a tub, the person who showed up was from Re bath. Estimate for just installation of tub and hardware in existing bath tub was about 12000 dollars. The estimator won't give us break down of individual item, kept on saying it is a package deal..what a rip off it is.

User's recommendation: Stay away from ripoff.

View full review
1 comment
#2006001

I have same complaint

ID
#2435423 Review #2435423 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor customer service

ReBath - Poor customer service
Our shower faucet broke off, so we had no way to run water for the tub or shower. Had to use pliers to shut off the water. Called company and told them this was an emergency, as we only have one bathroom and five adults in the home. I was promised a call back, which didn't come. I called back and spoke with a man who said he would have to research the part we need. The next day, I called for an update. Of course, the man I had spoken with was off. Was again told it would be researched. Called a few hours later and was told that my situation was NOT an emergency because their notes said I have three bathrooms. This was now late Friday afternoon, and I was told that no one could come until Tuesday, and I could use my pliers to turn the water on and off. I am furious, as I made it VERY clear each and every time I called that I have only one shower in the home. I would replace the faucet on my own, but that would negate the warranty, so I am stuck with using a pair of pliers, which isn't easy or even safe, as it is VERY difficult to adjust the temperature of the water. I almost scalded myself this morning!
View full review
ID
#2332654 Review #2332654 is a subjective opinion of poster.
Location
Reseda, California
Cons
  • Customer service
New Reviewer

Jennifer Bilo rebate Pembroke, ma

DThey did the worst job ever incompetent and mold everywhere the glass isnt galvenized and will cut you everything has fallen apart We have called for years since pretty much day one only to find out that Jennifer Hilo was fired from the rebate corporation!! My husband is a 72 year old disabled veteran and it seems like nobody will help us! My grandson fell and hurt himself badly! This was the shoddiest work ever done Denise and Bruce Gorham 781 837 ****

User's recommendation: Don’t use this company.

View full review
ID
#2178919 Review #2178919 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Initial sales presentation
Cons
  • Damage to property due to demolition method employed
  • Manager attitude
  • Very very bad experience
Loss
$6
Preferred solution
Let the company propose a solution

Customer views

ReBath-Employees when they arrive a ta job should be dressed properly --They should have clean t-shirts and pants on, not marked up from a previous job-Do you furnish the t shirts for them ?-If you do not you should also they should have clean ones in the truck-The fellows were well versed in their work-BUT the water was reversed, cold was hot and hot was cold-This is taken care of-art pohl
View full review
ID
#2174150 Review #2174150 is a subjective opinion of poster.
Location
Salem, Oregon

Brands Related to ReBath

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article