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1.2
Details
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
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2 comments
HelpCenter_PissedConsumer
#1690791
On Behalf of Pissed Consumer Help Center

Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath customer service, you can call (800) 216-8256 or fill in the online form on their website. You can read more details and answers in the article "Re-Bath Top Questions"
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Featured
ID
#1402183 Review #1402183 is a subjective opinion of poster.
Location
Cleveland, Ohio
Service
Rebath Shower Installation
Reason of review
Bad quality

ReBath - Absolute shock as to what we received for the money spent.

1.3
Details
Our bath remodel cost us approximately $18,000.00. For this price we received a shower stall and a cabinet with built in sink, and flooring. DThe bathroom is of average size. We chose to keep the existing toilet. My husband pulled the toilet out and after the workmen left, re-installed. We no longer have a bath tub. No towel bars, mirror, soap dish, or toilet paper holder were installed. I am outraged at the enormous cost considering what we received for that investment. I will spend my life cautioning others about this company. I do want to add that the men who did the installation were extremely respectful, worked diligently and did a nice job on that which was installed.

User's recommendation: Do not hire this company!

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ID
#1823737 Review #1823737 is a subjective opinion of poster.
Location
Plymouth, Massachusetts
Service
Rebath Bathroom Remodeling

ReBath - Bottom of shower door leaks

1.5
Details
My first shower caused a lot of water on the floor, I made a complaint with them and they sent one of their service reps out and he noticed that the bottom door seal wasn’t installed properly and that the glass wasn’t level, he took some pictures of it and said that he would report it when he got back to the shop. When the door was installed bother the salesman and the installer said that there’s a different type of bottom seal. Never heard back from them.
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ID
#1781269 Review #1781269 is a subjective opinion of poster.
Service
Rebath Remodeling
Pros
  • No problem scheduling an estimate
  • Final looks of the unit
  • Installer was very professional
Cons
  • Quality of finishes not professional
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.0
Details
First of all, when they called me to confirm my appointment the lady told me to make sure “my husband” will be there too. I am not married and I found it very offensive she said that. She came in my house and gave me a 20 min PowerPoint about how great their company is...
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ID
#1772999 Review #1772999 is a subjective opinion of poster.
Location
Henderson, Nevada
Service
Rebath Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ReBath - Reported them to the Contractor Board--- Beware

1.0
Details
Avoid this company!!! They installed my tub over mold. Had to cut it out, put in a new one after they denied they did it. I reported them to the contractor board. I had to have the mold removed professionally. They told me they would remove the charges then charged me anyway. Crooks is what they are in Phoenix. I asked to be off their mailing list and emails and I still get them. So now 2 years later I just reported them to consumer affairs for harassment. I have a huge file on them. And no I have not paid their bill!
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ID
#1766212 Review #1766212 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$7
1.0
Details
I signed a contract to have my bathroom remodeled July 17, 2019 and the job is still not complete although it was scheduled for completion in August 2019..The problems started with the estimator who I had to provide a breath mint because his breath was so bad from...
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ID
#1743769 Review #1743769 is a subjective opinion of poster.
Service
Rebath Bathroom Installation
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Price reduction

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1.8
Details
In January of 2016 they completely took my bathroom down to the studs. The ran new plumping for the sink fixtures and the shower so that everything lined up. I love the extended size of the shower and everything but when my husband was taking a shower last night, water...
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ID
#1726831 Review #1726831 is a subjective opinion of poster.
Pros
  • Product looks great
Cons
  • Shower pan leak less than 4 yrs after install not their problem
Reason of review
Warranty issue
Loss
$5000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
From start to finish there has been nothing but problems with Re-bath. We saw their demo trailer out in front of home depot and went in and talk to the sales person and she took our names and said that she would call us to set up an appointment for an estimate. That...
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ID
#1712696 Review #1712696 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Quality of products
  • Appearance of product installed
  • Quality of the work performed
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

ReBath - Horrible install

1.0
Details
We are still under warranty and need to have the rebath replaced. The soap dish fell off, the hold bar has rust coming down from the wrong screw, the bottom of the tub has these so called non slip stickers and not only that but the glass isn't safety glass and is far too thin. It is 1/8 and not tempered. After the job was done the guy told me to be careful of the glass because if you fell through you could be cut badly. I have been calling you people for years now and no response back. You went through the pembroke, Massachusetts store. Bruce and denise gorham 300 ocean St. Marshfield, Massachusetts 781 837 4796
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ID
#1685733 Review #1685733 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Initial sales presentation
Cons
  • Poor workmanship
  • Quality of finishes not professional
  • Long time to resolve issue
Reason of review
Warranty issue
Loss
$7
Preferred solution
Let the company propose a solution

ReBath - Update to previous post still unsatisfied

Another update the bottom of the tub started chipping away called them and they said we must have dropped something in it to cause the chipping the only thing that has dropped is a bar of soap and a shampoo bottle which happens in a tub. Material has not stood up to normal use. They told me it would not be covered with the warranty and they would come fix it for a price. We do not want them to come back because the initial product didn't stand up to normal use so how long would their fix last. They will say anything to avoid fixing anything that should have been covered by the warranty
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ID
#1665606 Review #1665606 is a subjective opinion of poster.
Cons
  • Ridiculously high price quote without any details
  • Could not get parts to fix faucets
  • Very very bad experience
Reason of review
Bad quality
Loss
$7800

ReBath Products and Services Reviews

Product or Service Reviews
Bathroom Remodeling  1.6 27
Remodeling  3.2 29
Bathroom Installation  1.0 3
Shower Installation  1.6 18
Bathroom Remodeling Estimate  2

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Latest Question

What material does Re-Bath use?

ReBath Questions
2.0
Details
ReBath - Warranty is not a priority
ReBath - Warranty is not a priority
Shower was installed in May 2018. The wall-to-floor seal around the shower floor started separating in Feb 2019 and progressively got worse. The floor/pan creaks when stepped on. I called in May 2019 for warranty information and was told that they do not service the...
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ID
#1597176 Review #1597176 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Acceptable final work
  • No problem scheduling an estimate
Cons
  • Problem with movement in shower base
  • Long time to resolve issue
Reason of review
Warranty issue
Loss
$9000
Preferred solution
Let the company propose a solution
1.5
Details
The designer came out, and all things considered was a very sweet woman, to do an in-home estimate. We went straight to the bathroom to measure, where she started showing us samples of materials. We had a good idea of the look we wanted, so this went fairly quickly. We...
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ID
#1584876 Review #1584876 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Pros
  • No problem scheduling an estimate
Cons
  • Ridiculously high price quote without any details

ReBath - Product guarantee

1.2
Details
The drain does not work, has to hold drain know until all water is out of the tub. Made several call and no response.
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ID
#1583907 Review #1583907 is a subjective opinion of poster.
Location
Gautier, Mississippi
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

ReBath - A complete waste of Time !!

Your designer (What a joke) came in and spent 2 hours telling me what you couldn't do but explained the limitations of your company and the few options I HAD to pick from. The bid looked like a 3rd grader did it with no detail just an astronomical price !! 450% higher than any other bid we received !! 1 simple bathroom remodel 70 K are you kidding me ! I see bankruptcy in their immediate future and yours if this is the norm. Obviously we are not going with you so we are safe. I say this to protect YOU ! I would love to Rate this company but the choice of stars doesn't show negative.
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ID
#1583614 Review #1583614 is a subjective opinion of poster.
Location
Windermere, Florida

ReBath - A complete waste of Time !!

Your designer (What a joke) came in and spent 2 hours telling me what you couldn't do but explained the limitations of your company and the few options I HAD to pick from. The bid looked like a 3rd grader did it with no detail just an astronomical price !! 450% higher than any other bid we received !! 1 simple bathroom remodel 70 K are you kidding me ! I see bankruptcy in their immediate future and yours if this is the norm. Obviously we are not going with you so we are safe. I say this to protect YOU ! I would love to Rate this company but the choice of stars doesn't show negative.
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ID
#1583611 Review #1583611 is a subjective opinion of poster.
Location
Windermere, Florida

ReBath - Yellowing tub

My tub has yellow spots and it looks nasty. Also safety strips in tub also disappearing. We were told all maintenance for lifetime. I called and response make picture but unable to send.
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1 comment
Donna F
#1885906

I have the same problems with my bathtub. It is hard to clean and stains. The stains cannot be removed.

ID
#1571825 Review #1571825 is a subjective opinion of poster.
Location
Jasper, Tennessee
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution