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ReBath - Absolute shock as to what we received for the money spent.

1.3
Details
Our bath remodel cost us approximately $18,000.00. For this price we received a shower stall and a cabinet with built in sink, and flooring. DThe bathroom is of average size. We chose to keep the existing toilet. My husband pulled the toilet out and after the workmen left, re-installed. We no longer have a bath tub. No towel bars, mirror, soap dish, or toilet paper holder were installed. I am outraged at the enormous cost considering what we received for that investment. I will spend my life cautioning others about this company. I do want to add that the men who did the installation were extremely respectful, worked diligently and did a nice job on that which was installed.

User's recommendation: Do not hire this company!

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ID
#1823737 Review #1823737 is a subjective opinion of poster.
Location
Plymouth, Massachusetts
Service
Rebath Bathroom Remodeling
1.0
Details
First of all, when they called me to confirm my appointment the lady told me to make sure “my husband” will be there too. I am not married and I found it very offensive she said that. She came in my house and gave me a 20 min PowerPoint about how great their company is...
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ID
#1772999 Review #1772999 is a subjective opinion of poster.
Location
Henderson, Nevada
Service
Rebath Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ReBath - Reported them to the Contractor Board--- Beware

1.0
Details
Avoid this company!!! They installed my tub over mold. Had to cut it out, put in a new one after they denied they did it. I reported them to the contractor board. I had to have the mold removed professionally. They told me they would remove the charges then charged me anyway. Crooks is what they are in Phoenix. I asked to be off their mailing list and emails and I still get them. So now 2 years later I just reported them to consumer affairs for harassment. I have a huge file on them. And no I have not paid their bill!
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ID
#1766212 Review #1766212 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$7
1.0
Details
I signed a contract to have my bathroom remodeled July 17, 2019 and the job is still not complete although it was scheduled for completion in August 2019..The problems started with the estimator who I had to provide a breath mint because his breath was so bad from...
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ID
#1743769 Review #1743769 is a subjective opinion of poster.
Service
Rebath Bathroom Installation
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
From start to finish there has been nothing but problems with Re-bath. We saw their demo trailer out in front of home depot and went in and talk to the sales person and she took our names and said that she would call us to set up an appointment for an estimate. That...
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ID
#1712696 Review #1712696 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Quality of products
  • Quality of the work performed
  • Appearance of product installed
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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ReBath - Horrible install

1.0
Details
We are still under warranty and need to have the rebath replaced. The soap dish fell off, the hold bar has rust coming down from the wrong screw, the bottom of the tub has these so called non slip stickers and not only that but the glass isn't safety glass and is far too thin. It is 1/8 and not tempered. After the job was done the guy told me to be careful of the glass because if you fell through you could be cut badly. I have been calling you people for years now and no response back. You went through the pembroke, Massachusetts store. Bruce and denise gorham 300 ocean St. Marshfield, Massachusetts 781 837 4796
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ID
#1685733 Review #1685733 is a subjective opinion of poster.
Service
Rebath Shower Installation
Pros
  • Initial sales presentation
Cons
  • Poor workmanship
  • Long time to resolve issue
  • Quality of finishes not professional
Reason of review
Warranty issue
Loss
$7
Preferred solution
Let the company propose a solution

ReBath - Product guarantee

1.2
Details
The drain does not work, has to hold drain know until all water is out of the tub. Made several call and no response.
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ID
#1583907 Review #1583907 is a subjective opinion of poster.
Location
Gautier, Mississippi
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
1.2
Details
ReBath - Buyer Beware
I wish I could have taken the time to read the contract before signing it. My husband and I decided to pay $5,125 for a tub surround through ReBath. We were told that the job would be completed within six weeks. Apparently my husband was receiving weekly updates about...
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ID
#1548487 Review #1548487 is a subjective opinion of poster.
Service
Rebath Customer Care
1.0
Details
ReBath - Do not trust them
ReBath - Do not trust them
ReBath - Do not trust them
came into contact with ReBath through Home Depot, which is called Modern ReBath here. The designer lady Amy came to our house several times and made good impression with my wife. Amy requested for the plumber to come out, I informed him of the leaky pipes below, he...
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Featured
ID
#1540609 Review #1540609 is a subjective opinion of poster.
Location
Lake Villa, Illinois
Service
Rebath Bathroom Remodeling

Contact ReBath Customer Service

Website:
Mailing Address:
426 North 44th Suite 410
Phoenix, Arizona 85008
United States
Phone:
(800) 216-8256
Contact ReBath Customer Service

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1.0
Details
After seeing the Rebath commercial on TV, I contacted them to get the free design consultation they offer. The woman I spoke to was very rude and didn’t give me a chance to tell her the scope of work we wanted to do. I started with the first bathroom that has that...
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1 comment
Larry Taylor
#1686084
Home Improvement Expert
You can send a complaint about the ReBath customer care representative either by email at marketing@rebathcorp.com or by letter to the company headquarters:
ReBath, LLC, 426 North 44th Suite 410, Phoenix, Arizona 85008, United States.
You may also share your experience on the ReBath social media.
ID
#1486632 Review #1486632 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Poor customer service
1.0
Details
Company does not honor contract. Would not come out at 5 year mark to re-seal. No return calls. Once they sell you the product and it is installed, you are on your own. They do not care! My advice: Run as fast as you can away from this company.
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1 comment
Larry Taylor
#1686087
Home Improvement Expert
If you are not satisfied with your local ReBath team, you can contact the company main office to share your experience and find possible solutions. Please find the ReBath customer care contact information including their phone numbers, email address, headquarters address, and the company social media links at the ReBath Contacts tab on the Pissed Consumer.
ID
#1486053 Review #1486053 is a subjective opinion of poster.
Location
Clearwater, Florida
Service
Rebath Customer Care
Cons
  • Awful customer service
  • Manager attitude
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Come out an RESEAL the bathroom! Like my contract says needs to be done. We purchased ours from Re-Bath in Largo Fl who has closed shop and opened in Tampa, FL .
1.0
Details
They were uncooperative, rude and inefficient. Very very disappointed. Could not get answers to simplest question.
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1 comment
Anonymous
#1639432

this company pissed me off also. After calling Re-Bath for two weeks to come fix a leak in one of the baths.

The leak appears to in the drain and has come through the downstairs ceiling. I been given the run around. The material on the walls of the showers is not what I thought I was paying for. RE-Bath has a deal to send them 10% of the charge even for doing nothing.

In my case was $2,400. I wish that I had seen your recommendation before I made this mistake.

ID
#1455937 Review #1455937 is a subjective opinion of poster.
Location
Wilson, North Carolina
Service
Rebath Customer Care
Reason of review
Poor customer service
1.2
Details
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
ReBath - In our case, we DIDN'T get what we paid for!
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...
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ID
#1450110 Review #1450110 is a subjective opinion of poster.
Location
Kennewick, Washington
Service
Rebath Bathroom Remodeling
Cons
  • Very very bad experience
Reason of review
Bad quality
1.0
Details
I'm having a new shower installed in the master bathroom. Work was scheduled and deposits were paid on Sept. 14, 2018, today is Jan. 2, 2019. We were told it would be installed the week after Thanksgiving which was 12 weeks. Nope!! After much complaining on my part...
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ID
#1439278 Review #1439278 is a subjective opinion of poster.
Location
Oxnard, California
Service
Rebath Shower Installation
Cons
  • Customer service and damage done
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.2
Details
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
ReBath - Total mess, very unprofessional
The salesman lied right at the beginning saying we had moisture damage behind the wall of newly remodeled bathroom ony used for 3 weeks. There was no moisture or damage at all. Before you ask we just purchased the home and the wife wanted a jet tub which led to this...
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2 comments
HelpCenter_PissedConsumer
#1690791
On Behalf of Pissed Consumer Help Center

Based on 15 Rebath Shower Installation complaints, this issue seems to be quite frequent among other customers. According to the Re-Bath FAQ in order to reach Rebath customer service, you can call (800) 216-8256 or fill in the online form on their website. You can read more details and answers in the article "Re-Bath Top Questions"
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Featured
ID
#1402183 Review #1402183 is a subjective opinion of poster.
Location
Cleveland, Ohio
Service
Rebath Shower Installation
Reason of review
Bad quality