bathroom job shower money tub home depot home service bath people
Run. Run far away from your thoughts of using Re-Bath for your bathroom remodeling needs. I am not sure where to even start with issues I had with this company. Contractors were an hour and 20 minutes late. They cut the pipes with water still in the line so it rained...
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1 comment
Larry Taylor
#1686097
Home Improvement Expert
According to ReBath FAQ, the company offers a one-year warranty on workmanship and installation of the bathroom remodeling project. Re-Bath offers a lifetime warranty on all DuraBath Acrylic products, including all labor costs associated with the suitable repair or replacement due to manufacturing defects on DuraBath Acrylic products and a 10-year limited warranty on all color match designer custom bases.

The company covers all DuraBath Natural Stone Products with a 10-year limited warranty.

Customers are advised to check with their local ReBath customer help team for more details. If you are not satisfied with the ReBath service, please contact their customer care team by phone at 800-216-8256 or by email at marketing@rebathcorp.com.
Review
#1476462 Review #1476462 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Poor customer service

Not what I expected! | ReBath review from South Jordan, Utah

I wanted a safe shower, instead I have doors that are glass! And are very tall! My husband and I are in our seventies! I reason wanted the shower instead of a tub with sliding glass doors is because lifting to get into it was at times difficult! Now I am afraid that if one of us loses their balance the doors will break and shatter the glass all over the bath, cutting one of us!
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Review
#1466795 Review #1466795 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Not as described/ advertised

Very poor customer service. Long wait time | ReBath review

1.6
Details
Takes over 2 months to start the project. Wrong vanity top for installation. Waiting 3 weeks for resolution without a bathroom sink. Told it was a priority but now get the runaround. Very poor customer service. Should NEVER had paid in full!! Go elsewhere for your remodel.
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Review
#1463825 Review #1463825 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Pros
  • Courtesy and professional attitude of installers
Cons
  • Long time to resolve issue
  • Manager attitude
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Deliver product or service ordered
Tags
  • Rebath Unsatisfied Customer
  • Disgusted With Rebath
1.0
Details
They were uncooperative, rude and inefficient. Very very disappointed. Could not get answers to simplest question.
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1 comment
Anonymous
#1639432

this company pissed me off also. After calling Re-Bath for two weeks to come fix a leak in one of the baths.

The leak appears to in the drain and has come through the downstairs ceiling. I been given the run around. The material on the walls of the showers is not what I thought I was paying for. RE-Bath has a deal to send them 10% of the charge even for doing nothing.

In my case was $2,400. I wish that I had seen your recommendation before I made this mistake.

Review
#1455937 Review #1455937 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Poor customer service
1.3
Details
In our case, we DIDN'T get what we paid for! - ReBath review
In our case, we DIDN'T get what we paid for! - ReBath review
In our case, we DIDN'T get what we paid for! - ReBath review
In our case, we DIDN'T get what we paid for! - ReBath review
In our case, we DIDN'T get what we paid for! - ReBath review
Hired this company to re-do our master shower. They took out our insert that was built with the home and put in their so-called highest quality shell with the highest quality fixtures. Although the final result was adequate and we had no real complaints at the time and...
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Review
#1450110 Review #1450110 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Cons
  • Very very bad experience
Reason of review
Bad quality
Tags
  • Rebath Unsatisfied Customer
  • Disgusted With Rebath
  • Bathtub Remodel
1.0
Details
I'm having a new shower installed in the master bathroom. Work was scheduled and deposits were paid on Sept. 14, 2018, today is Jan. 2, 2019. We were told it would be installed the week after Thanksgiving which was 12 weeks. Nope!! After much complaining on my part...
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Review
#1439278 Review #1439278 is a subjective opinion of poster.
Service
Rebath Shower Installation
Cons
  • Customer service and damage done
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Sorry work | ReBath review from Dothan, Alabama

1.0
Details
Sorry work - ReBath review
This is Chris Fountain Southeast Masonry Inc 1388 Joel lane Florala Alabama , I've been really bad have leaking shower that's cause meldew & mold & health issues with my wife & kids , from dothan Alabama offc of rebath , do use them or be done same way ,it's a scam pay big money for life time shower to only know what really getting at the end ,
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Review
#1396228 Review #1396228 is a subjective opinion of poster.
Service
Rebath Shower Installation
Reason of review
Bad quality
1.0
Details
When we first got the tub shower combo put in was told that they would go clear to studs if needed to make it good. When we did the floor we had to cut the wood under neath as far as we could get without destroying the tub to get mold out ad put new board before we...
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Review
#1392407 Review #1392407 is a subjective opinion of poster.
Service
Rebath Bathroom Remodeling
Reason of review
Bad quality

Pissed Customer | ReBath review from West Palm Beach, Florida

1.0
Details
Paid a $950 deposit for tub liner in Aug. Was told it would take 3-4 weeks. The salesman never answer my calls or texts. Now we found out we have a huge mold problem & the back of the contract said it can be terminated. Talk to receptionist & explained all this to her & that I want to terminate the contract. No way. I’m willing to lose my $950 & stop this farce & go to small claims court. This is the worst company I’ve ever worked with & they are just out for money!
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Review
#1379002 Review #1379002 is a subjective opinion of poster.
Service
Rebath Sales Representative
Reason of review
Poor customer service
1.0
Details
Our tub/shower surround turned yellow. It has a lifetime warranty against this happening that offers a full replacement. Its been 10 weeks and the corporate office making these demands for dozens of photos, multiple videos, multiple cleanings, and lots of visits from...
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1 comment
Anonymous
#1763536

Re-Bath is a rip off!!!! $30,000 for crap.

Review
#1346541 Review #1346541 is a subjective opinion of poster.
Service
Rebath Customer Care
Reason of review
Warranty issue
Loss
$6000