I signed a contract with ReBath Jacksonville, FL in mid-June 2015. I gave them a $14,000 (more than 1/2 the estimate) deposit.
It is now September 5, 2015 and I have seen nothing. They have sent 2 separate individuals to measure my existing bath on 2 separate occasions. How many times do they have to measure? I have NOT been contacted by the sales rep as to the status of my remodel, have NOT received satisfactory references as I have requested, have NOT received sketches or plans for my remodel and have NOT received photos of previous completed projects as I was promised.
When (or IF) is anything going to happen with this project? I would like my deposit back so I can hire someone else...
Product or Service Mentioned: Rebath Remodeling.
Reason of review: Poor customer service.
Monetary Loss: $14000.
Preferred solution: Full refund.
I didn't like: No installation yet.